Terms & Conditions

Welcome to Italksite. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, make a purchase, or interact with our services.

By using our website or providing your personal data, you agree to the terms described below. If you disagree, please discontinue use of our services.

1. Who We Are

Italksite is a global brand founded in 2011, specializing in high-quality baby clothing and accessories. Our mission is to provide safe, comfortable, and stylish products for families worldwide while ensuring transparency and responsibility in every part of our business — including how we handle your personal data.

We respect your privacy and comply with relevant data protection laws in all regions where we operate.

2. Information We Collect

We collect only the necessary information to operate effectively, process your orders, and improve your shopping experience.

(1) Information You Provide Directly

When you interact with our website, you may provide the following information:

  • Name and contact details (email address, phone number, shipping/billing address)
  • Payment details (processed securely via PayPal or other payment gateways)
  • Account login information (if you create an account)
  • Feedback, messages, or inquiries submitted through our website or Email

(2) Information Collected Automatically

When you browse our website, we may automatically collect:

  • IP address and approximate location
  • Browser type and device information
  • Website activity (pages visited, time spent, etc.)
  • Cookies and tracking data (to improve your browsing experience)

We do not collect sensitive personal data such as your race, religion, or political opinions.

3. How We Use Your Information

We use your personal data only for lawful, legitimate purposes, such as:

  • To process and fulfill your orders
  • To communicate with you regarding orders, deliveries, and support
  • To improve our website, products, and customer experience
  • To personalize your shopping experience and recommend relevant products
  • To send promotional offers (only with your consent)
  • To ensure payment security and prevent fraudulent transactions
  • To comply with legal obligations and enforce our policies

Your information is used only to enhance your experience and the quality of our service — never for unauthorized or unrelated purposes.

4. Data Storage and Security

Protecting your information is our top priority.

All personal data collected by Italksite is securely stored on protected servers with restricted access. We use industry-standard SSL (Secure Socket Layer) encryption to safeguard all online transactions.

Our security measures include:

  • Encrypted data transmission during checkout and account login
  • Secure payment processing through trusted partners such as PayPal
  • Regular system monitoring and software updates
  • Limited employee access to personal information based on job necessity

While no digital platform can guarantee 100% security, we are committed to continuously improving our systems and maintaining the highest standards of protection.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, such as:

  • Completing orders and processing payments
  • Complying with legal, accounting, or reporting obligations
  • Resolving disputes and improving our services

Once the retention period expires, your data will be securely deleted or anonymized.

6. Legal Basis for Data Processing

We process your data based on one or more of the following legal grounds:

  • Your consent (e.g., subscribing to newsletters)
  • To fulfill a contract (e.g., shipping your order)
  • To comply with legal obligations (e.g., tax or accounting requirements)
  • To pursue legitimate business interests (e.g., customer support and service improvement)

7. Sharing Your Information

We respect your privacy and will never sell or rent your personal information.

However, to operate efficiently, we may share limited information with trusted third parties, such as:

  • Payment processors (e.g., PayPal) to securely process payments
  • Shipping carriers (e.g., DHL, FedEx, EMS) to deliver your orders
  • IT and analytics providers to maintain and optimize our website

All partners are bound by confidentiality and data protection agreements, ensuring your data is used only for legitimate business purposes.

8. International Data Transfers

As a global company, your data may be transferred to and processed in countries outside your residence. We take all necessary steps to ensure that such transfers comply with relevant privacy laws and that adequate security measures are in place.

9. Your Rights and Choices

You should always have control over your data. You have the right to:

  • Access your personal data held by us
  • Correct inaccurate or outdated information
  • Request deletion of your data, where legally applicable
  • Restrict or object to data processing under certain conditions
  • Withdraw consent at any time (for example, to stop receiving marketing emails)

If you wish to exercise any of these rights, please get in touch with us at:

📧 Email: italksite@hotmail.com

We will respond within a reasonable timeframe in accordance with applicable data protection regulations.

10. Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience. Cookies are small files stored on your device that help us:

  • Remember your preferences and login details
  • Understand how visitors use our website
  • Provide relevant content and promotions

You can manage or turn off cookies through your browser settings at any time. However, please note that disabling cookies may affect the functionality of certain site features.

11. Managing Your Data

You can review and update your personal information at any time by logging into your Italksite account or contacting our support team.

If you wish to delete your account or request that we stop using your data, email us at italksite@hotmail.com. We will verify your identity and process your request promptly.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our business operations, services, or legal obligations.

Any updates will be posted on this page, accompanied by an updated “Effective Date.”

We encourage you to review this policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please get in touch with us:

📧 Email: italksite@hotmail.com

📞 Phone: +86 180 8111 4248

We will always strive to address your concerns and ensure your complete satisfaction.

14. Our Commitment to Privacy

At Italksite, we believe that privacy is a fundamental right. Protecting your personal information is not just a policy — it’s our promise.

We are committed to:

  • Collecting only the data necessary to improve our services
  • Using your information solely for lawful and transparent purposes
  • Storing your data securely and responsibly
  • Empowering you to manage and control your own data

Thank you for trusting Italksite. Your confidence is the foundation of our brand, and we will continue to protect it with the highest standards of care and integrity.

Italksite — Caring for Babies. Respecting Families. Protecting Privacy.